These General Terms and Conditions (hereinafter: GTC) document – in addition to the provisions of the relevant binding legal regulations – contains the terms of purchasing by the customer (hereinafter: User, Consumer, Customer) in the online store (hereinafter: Webshop) operated by the Service Provider (hereinafter: Service Provider, Seller) on the website https://www.blacklabfootball.com, the rights and obligations of the Customer and the Service Provider, as well as the conditions of purchase and conclusion of the contract in the Web Store operated by the Service Provider, the terms of the contractual relationship (including delivery times, delivery and payment terms), liability rules, warranty provisions and conditions for exercising the right of withdrawal.

Please read this document carefully before finalizing your order, because by finalizing your order, the Buyer accepts the provisions of these GTC and the GTC is fully part of the contract between the Buyer and the Seller.

The following rules set out in these GTC do not apply to other websites accessed via https://www.blacklabfootball.com, regardless of their nature, the service they provide or the identity of the operator. The technical information required for the use of the Website, which is not included in these GTC, is provided by other information available on the Website.

In case of any questions related to the operation of the Webshop, the individual products, the ordering and delivery process, we are at your disposal at the SERVICE PROVIDER INFORMATION in these GTC.

These GTC are continuously available on the following website: https://www.blacklabfootball.com/aszf and can be downloaded and printed at any time from the following link:

https://www.blacklabfootball.com-aszf.pdf 

1. SERVICE PROVIDER INFORMATION

Name of service provider: Sándor Pongor, sole proprietor

Location of the service provider (and also the place of complaint handling): 4025 Debrecen, Piac street 43/A-/B. 2/26. 

Registration number: 31388528

Tax number: 66063290-1-29

Statistical number: 66063290960923109

Contact details of the service provider, regularly used e-mail address for contacting users: info@blacklab.com

Phone: +36-20/460-0174

Name, address, e-mail address of the hosting provider:

Company name: ININET Internet Limited Liability Company

Headquarters: 103 Budapest, Szinyei Merse street 10.

Tax number: 23537646-2-42

Company registration number: Cg. 01-09-970252

Phone: + 36 / 20-293-9058

E-mail: info@ininet.hu

Website: https://www.ininet.hu

 

2. DEFINITIONS

“Purchase Agreement”: the Agreement between the Service Provider and the Customer wishing to order the Product, the Agreement concluded by the Service Provider confirming the Order submitted by the Customer on the online order form available on the Service Provider’s Website;

“GTC”: general terms and coniditons, which has been unilaterally determined in advance by its user (Service Provider) for the purpose of concluding several contracts without the participation of the other party (Buyer) and which has not been individually negotiated by the Parties;

“Parcel trade”: a commercial activity in which the trader provides the customer with a commercial communication indicating the characteristics and price of the product, thereby enabling the buyer to make a transactional decision to purchase the goods, and delivers the product ordered on the basis of such commercial communication to the address indicated;

“Parcel Delivery Merchant”: the person who does the parcel delivery activity;

“Electronic Commerce Service”: an Information Society Service for the purpose of the commercial sale, acquisition or exchange of a movable movable item, including money and securities and natural resources that can be utilized in any way, or otherwise;

“Electronic means”: using wired, radio, optical or other electromagnetic means for electronic data processing, storage or transmission;

“Parties”: the Service Provider (the Seller) and the User (the Buyer) together;

“User”: The natural or legal person/entity without legal personality, other organization, who/which registers on the Website or purchases without registration and enters into a contract with the Service Provider. User can be a registered and unregistered person/organization.

“Consumer”: a natural person who, outside his profession, self-employment or business, buys, orders, receives, uses or receives goods, or the recipient of commercial communications and offers related to the goods. Action against unjustified territorial restrictions and other forms of discrimination based on the nationality, place of residence or place of establishment of the buyer in the internal market, and Regulations (EC) No 2006/2004 and (EU) 2017/2394 and 2009/22/ C, and the Regulation (EU) 2018/302 of the European Parliament and of the Council of 28 February 2018 amending Directive 2009/22/EK, a consumer is someone who is established in a Member State and who purchases goods or services within the Union solely for end-use purposes shall be a consumer, or acts with such an intention.

“Consumer contract”: a contract in which one of the subjects qualifies as a consumer;

“Distribution”: making available for sale, consuming or using a product in the course of a commercial activity for a fee;

“Manufacturer”: the professional producer, restorer or refurbisher of the product established in the European Economic Area (EEA), or anyone who presents themselves as the product’s manufacturer by using their name, trademark or other distinctive sign placed on the product; or the authorized representative of the manufacturer established in the EEA, if the manufacturer itself is not established in the EEA; in the absence of such a representative, the importer.

“Website”: the present website, i.e. the website operated by the Service Provider under the domain name blacklabfootball.com, which serves to conclude the Agreement;

“Information Society Service”: A service provided via Electronic Means, for remote users, usually against compensation, to which the Service Recipient has individual access.

“Online Store”: The online store operated by the Service Provider under the domain https://www.blacklabfootball.com, through which the Service Provider provides Electronic Commercial Service for its clients.

“Warranty”: In the case of contracts concluded between a consumer and a business (hereinafter: consumer contract) in accordance with the Civil Code,

1. (a) a guarantee given for the fullfilment of the contract which the undertaking voluntarily undertakes, in addition to or in the absence of a legal obligation, to perform the contract properly;
2. (b) obligatory warranty based on legislation; 

“Commercial Communication”: Communication of information directly related to the Service Provider’s independent occupation or economic activity, regardless of its method or tool.

“Commercial Activity”: Retail and wholesale activities, as well as commercial agent activities.

“Order”: an order placed by the user of the service through the online order form of the Service Provider available on the Service Provider’s Website for the purpose of using the Service (s).

“Online Sales or Online Service Contract”: A sales or service contract in which a business or its intermediary offers a product for purchase or a service for use on a website or through other electronic means, and the consumer orders the product or service on that website or through other electronic means.

“Self-manufactured product”: A product produced and brought into retail by the trader, not including a product distributed with the trader’s brand name, trademark or other distinctive sign, but not produced by the trader.

“Agreement”: the Purchase Agreement concluded between the Seller and the Buyer using the Website and electronic mail.

“Service”: The use of prices, information, and other services available on the Website.

“Service Provider”: A business that acts within the scope of its profession, independent occupation, or business activity. The Service Provider is Gábor Hentes private entrepreneur, with its headquarters at 4002 Debrecen, Nefelejcs street 18, as a legal entity who provides Information Society Services, carries out Commercial Activities and enters into a contract with the User.

 “Device for communication in absentia”: a device capable of making a contractual declaration in the absence of the parties with a view to concluding a contract. Such means include the addressed or unaddressed form, the standard letter, the advertisement published in the press product with an order form, the catalog, the telephone, the fax and the means of providing Internet access.

“Absentee contract“: a consumer contract concluded under a distance selling system organized for the provision of a contract product or service without the simultaneous physical presence of the parties, using only a means of communication between the parties for the purpose of concluding the contract.

“Product” means any marketable, movable item offered by the Website and intended for sale on the Website that is the subject of the Agreement. The Service Provider sells only handmade, handcrafted products on the Website.

“Undertaking” means a person acting in the course of his profession, self-employment or business.

“Buyer / You” means the person entering into a contract to make a purchase offer through the Website.

 

3. BASIC PROVISIONS

 

3.1. Issues not regulated in these GTC and the interpretation of these GTC are governed by Hungarian law, in particular the following legislation:

– Act CLV of 1997 on Consumer Potection,

– CVIII of 2001 Act on Certain Issues in Electronic Commerce Services and Information Society Services,

– Act V of 2013 on the Civil Code,

– Government Decree 45/2014. (II.26.) on Detailed Rules governing contract concluded between consumers and businesses,

NGM Decree no. 19/2014. (IV.29.) on the procedural rules for administering guarantee and warranty claims on products sold to consumers under a contract between the consumer and enterprise 

– Act LXXVI of 1999 on Copyright,

– Act CXX of 2011 on the Right to Information Self-Determination and Freedom of Information,

-Regulation (EU) 2018/302 of the European Parliament and of the Council of 28 February 2018 on addressing unjustified geo-blocking and other forms of discrimination based on customers’ nationality, place of residence or place of establishment within the internal market and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC

– Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

 

The mandatory provisions of the relevant legislation shall apply to the parties without any specific stipulation.

 

3.2. The Contracts falling within the scope of these GTC do not qualify as written contracts, they are not filed by the Seller. Purchases on this website (online purchases) are among the contracts concluded in absentia, i.e. the contract is concluded in the absence of the simultaneous presence of the trader and the consumer. The concluded Contract will therefore not be registered, it will be concluded only in electronic form. Contracts concluded online are valid based on legislation of the European Union and Hungary, so contracts concluded in this way have the same legal consequences as in the case of agreements concluded in the traditional way (in writing or orally).

3.3. The language of the contracts covered by these GTC is Hungarian.

3.4. The Seller does not have a code of conduct under the Act on the Prohibition of Unfair Commercial Practices against Consumers and has not submitted to such a code of conduct.

3.5. These GTC will be published by the Service Provider on the Website on April 25, 2024. The GTC enters into force upon publication on the Website and remains in force until revoked, at the same time the GTC previously in force expires. The provisions of the GTC shall apply to the Contracts concluded on or after the date of publication. Unless otherwise provided, the GTC shall not apply to Contracts entered prior to its publication on the Website.

3.6. The Service Provider hereby draws the attention of all its customers and visitors to the website of https://www.blacklabfootball.com, if they wish to be a user of the website mentioned or a customer of the Service Provider’s services,

1. a) read these GTC carefully, and
2. b) the Data Management Information, and

continue to use the website or use the services only if they agree with all the points of the GTC and the data protection regulations and consider these binding on them.

3.7. Given the current Civil Code 6:78. § Paragraph 1 , the general terms and conditions become part of the contract if its user has allowed the other party to know its content before concluding the contract, and if the other party has accepted it, he Service Provider declares that he draws the attention of its prospective contracting partners to the fact that a link to the current general terms and conditions is available on all ithe offers sent electronically or on paper, as well as on https://www.blacklabfootball.com, and on the Service Provider’s customer service on paper, and in the case of an oral Offer, it will be marked for the Buyer. By accepting the Offer or sending a request on the website, the Buyer declares that he/she has read, understood and accepted the general terms and conditions in force at all times, as well as the data protection regulations indicated above.

3.8. By accepting this GTC, the Buyer acknowledges that they are a natural or legal person or enterprise with legal capacity. To purchase or register in the Web Store, the Buyer must meet one of the following conditions:

– a natural person who has reached the age of 18 at the latest by the day of purchase, and whose legal capacity is not restricted by law or by a court judgement ordering guardianship (is not incapacitated),

– a natural person who has reached the age of 14 but has not yet reached the age of 18 and is not incapacitated, can only make a valid legal statement with the consent of his/her legal representative,

– a person acting in the course of their profession, independent occupation or business (enterprise) can make a legal statement through their legal representative or authorized representative,

– legally registered legal person, business association can make a legal statement through their legal representative or authorized representative.

 

The Buyer acknowledges that a minor under the age of 14 is deemed incapacitated by law, therefore his / her legal statement is void. A legal representative may act on behalf of an incapacitated minor when making a purchase in the Web Store.

3.9. The website on which the link to the Web Store operated by the Service Provider is placed may not give the impression that the Service Provider recommends, supports the use or purchase of the service or product offered or distributed on the given website. The linking website may not contain false information about the Web Store operated by the Service Provider and about the legal relationship between the Service Provider and the linking website. The Service Provider opposes the use of any references to it that damage the reputation and interests of the Web Store operated by the Service Provider.

3.10. The copyright of all content (text, article, product information, information, present GTC, etc., illustration, image, other information or data) on the Webshop website operated by the Service Provider belongs to the Service Provider without spatial and temporal restrictions, unless otherwise provided. It is prohibited to use the content downloaded from the website of the Webshop operated by the Service Provider for purposes other than purchasing in the Webshop, to process or copy them, or to engage in other similar activities. In the event of a violation of the copyright and other rights of the Service Provider or a breach of this contract, the Service Provider shall initiate immediate legal proceedings against the infringer.

3.11. The Service Provider reserves the right to initiate proceedings before courts and other authorities against any person who commits an infringement or attempts to commit an infringement using the Web Store operated by him. The Service Provider cannot be held liable for any violation committed by a third party to the detriment of a User.

 

4. REGISTRATION / PURCHASE

4.1. If you want to register, you can register by clicking on the “CREATE ACCOUNT” menu item by filling in the registration interface and then clicking on the “CREATE” button at the bottom of the Website. The following data must be provided to the Service Provider on the registration interface: first name, surname, e-mail address, password.

 

Every User who has reached the age of 16 and is capable of acting, and who resides in any member state of the European Union, as well as every economic company or other legal entity with a head office/branch in any member state of the European Union and for whom communication in Hungarian is acceptable, is entitled to register. In addition, we draw attention to the fact that at the same time everyone is entitled to register only once and can use one account. The Service Provider checks the use of registration, own account and services accessible from the own account for compliance with the contract and laws.

 

The Service Provider pays special attention to the declarations of minors over the age of 16 with limited capacity to act. The consent of their legal representative is required for their statement, except for those parts of the service where the statement aims at mass data processing in everyday life and does not require special consideration.

 

Own accounts can only be created by natural persons, legal entities/entities without legal personalities, other organizations who comply with the conditions set out in the present point, with the provision that only the person specified during registration is entitled to use the own account created during registration, thus if several persons wish to create an own account, these persons have to register their own accounts separately.

 

4.2. To send the registration, the User must accept these GTC and the data management information of the Service Provider by ticking the checkbox on this interface.

 

4.3. The Service Provider informs the User about the success of the registration via e-mail, in which the User sends an activation link to create the user account.

 

4.4. After the successful registration, the User is entitled to enter the Web Store by entering his / her login details (E-mail address, password) under the “LOGIN” menu item at the top of the website.

 

4.5. The User has the right to cancel his registration at any time by sending a message to info@blacklab.com. Upon receipt of the message, the Service Provider is obliged to immediately cancel the registration. The user data of the user will be removed from the system immediately after deletion; however, this does not affect the retention of data and documents related to orders already placed, nor does it result in the deletion of such data. Once removed, there is no way to restore the data.

 

However, following the deletion of the own account – even with the e-mail address provided during the previous own account registration – there is again the opportunity to create a new own account. If the repeated registration is done with an e-mail address that was given during the previous, already deleted registration, the Service Provider does not examine whether the person creating the previous own account or a different person wishes to create a new own account with the affected e-mail address, and thus to ensure access to the above surfaces. However, we draw attention to the fact that after the registration of the new own account, any entitlements previously linked to the earlier – once deleted – own account created with the affected e-mail address cannot be claimed in relation to the new own account.

 

4.6. The User is solely responsible for keeping the user access data (especially the password) confidential. If the User becomes aware that the password provided during registration may have been accessed by an unauthorized third party, he/she is obliged to change the password immediately, and if it is suspected that the third party misuses the password in any way, the Service Provider must be notified by the User at the same time.

 

4.7. User agrees to update the personal information provided during registration as necessary to ensure that it is timely, complete, and accurate.

 

4.8. The user is obliged to provide his / her own real data during the purchase / registration. In case of untrue or personally identifiable data provided during the purchase / registration, the resulting electronic contract is invalid. The Service Provider excludes its liability if the User uses its services on behalf of another person with the data of another person.

 

4.9. The Service Provider shall not be liable for any delivery delays or other problems or errors that can be traced back to the data provided by the User incorrectly and / or inaccurately.

 

4.10. The Service Provider shall not be liable for any damages resulting from the User forgetting his / her password or becoming available to unauthorized persons for any reason not attributable to the Service Provider.

 

5. RANGE OF PRODUCTS AND SERVICES AVAILABLE FOR PURCHASE

 

5.1. The Service Provider sells unique, handcrafted products on the Website. In all cases, the products are made by hand, using the Service Provider’s own graphics. The displayed products can only be ordered online. The prices shown for the products are in HUF, the indicated prices do not include value added tax (VAT), considering that the Service Provider is exempt from tax, so the prices indicate the payable amount, therefore VAT cannot be reclaimed. The prices shown for the products do not include the delivery fee. There is no extra packing fee.

 

5.2. In the Webshop, the Service Provider indicates the name and description of the product in detail and displays a photo of the products. The Service Provider handles the images and information displayed on the product data sheet, which serve as illustrations, with a high degree of care, however, changes and deviations from the actual ones may occur. If the information and images displayed on the website appear to the User to be different from reality, incomplete or not clearly visible, please contact the Service Provider’s customer service at the contact details indicated in section 1. SERVICE PROVIDER INFORMATION for consultation and information requests.

5.3. If a special price is introduced, the Service Provider will fully inform the Users about the special offer and its exact duration.

 

5.4. It is possible to subscribe to the newsletter at https://blacklabfootball.com. Subscribing to the newsletter is voluntary. In case of subscription, the User expressly consents to the transmission of informative and specifically advertising content to the e-mail address provided by the User at intervals specified by the Service Provider by checking (ticking) the appropriate check box and then pressing the “SUBSCRIBE” button. The Service Provider sends a newsletter to those who have subscribed to the newsletter at least once a month, but several times if necessary. The Service Provider will send a discount coupon at variable intervals in the newsletter sent to the subscribers.

The User may unsubscribe from the newsletter at any time by clicking on the “Subscribe and unsubscribe” menu item created for this purpose on the website, or by clicking on the “Unsubscribe” link at the end of each newsletter.

5.5. The Web Store provides a discounted purchase option in the form of a coupon for certain periods or occasions of its choice. In the case of such promotions, it is also possible to pay the purchase price of the product in part or in full by entering the coupon data on the Internet interface. The coupon code must be entered in the appropriate field when paying and ordering within the validity period and according to its terms of use. Other details of the terms of use of the coupons are included in the terms of the current coupon promotion. You need to know the following about the purchase voucher (coupon):

– the purchase voucher is non-transferable and cannot be combined with other discounts / purchase vouchers;

– the code on the purchase voucher can only be used once, so that the amount of the voucher is deducted as a discount from the final amount of the products placed in the basket (i.e. the Cart) selected by the Buyer at the time of payment.

Other details of the terms of use of the coupons are the terms of the current coupon promotion, these are sent out by the Service Provider to the subscribers in the current newsletter.

 

5.6. Procedure in case of incorrect price: In case of incorrect price, the Service Provider is not able to accept the order (the User’s offer) at the incorrect price and is not obliged to sell the product at the incorrect price. In case of bidding at an incorrect price, no contract will be concluded between the User and the Service Provider. If the User makes an offer at an incorrect price, the system will send an automatic confirmation, however, this does not qualify as acceptance of the offer by the Service Provider.

In case of making an offer (order) at an incorrect price, the employee of the Service Provider draws the User’s attention to the correct price and may offer to enter into a contract at the correct price, i.e. offer the possibility to purchase the product at a fair price. Instead of the incorrect price, the User is not obliged to make an offer and enter into a contract at the correct price announced by the Service Provider’s representative, i.e. the Customer may decide to order the product at a fair price or cancel the order without any adverse legal consequences. In the latter case, no contract is concluded between the parties.

 

In particular, but not limited to:

– possibly HUF “0” or “1” HUF due to a system error;

– the price reduced by a discount but incorrectly indicating the discount (e.g.: in the case of a product with a value of HUF 1,000, the product offered for HUF 500 with the indication of a 20% discount).

 

5.7. Information on the essential characteristics of the products: The product information on the website of the Webshop has been posted in good faith, which is based on the information provided by the manufacturer of the product.

Important information about the product / service (especially its essential features, characteristics, technical parameters, etc.) as well as the selling prices and, where applicable for the given product, the unit prices can also be found on the product information page before placing the order. As stated in the Preamble section of these GTC, if you have any questions that require more detailed information about a particular product, our colleagues are at your disposal at the contact details provided in the “SERVICE PROVIDER INFORMATION” section.

 

The data sheet of the selected product contains descriptions of the essential properties of the product, the instructions for use, so that you can find out more about the actual features of the selected product in the user manual attached to the product. Within the framework of the legal regulations, we enclose a user manual for the product we sell, however, if you do not accidentally receive it, please indicate this fact immediately, before using the product, at the contact details given in the “SERVICE PROVIDER INFORMATION” section, and of course we will replace it immediately.

 

The products sold in the Online Store must be suitable for their intended purposes, so they must be suitable for those purposes for which other products of the same purpose are usually used, they must have the quality and provide the performance that is customary for products of the same purpose and which the customer can expect, also they must have the features listed in the description made available in the online store by the service provider, and meet the quality requirements defined by law.

 

The Goods and the performance must comply with the requirements set out in the Government Decree 373/2021. (VI.30.) at the time of performance. For the performance to be considered in accordance with the contract, the Goods that are the subject of the contract must:

• comply with the description, quantity, quality, type set out in the contract, and have the functionality and other features defined in the contract
• be suitable for any purpose defined by the consumer, which the consumer made known to the Seller at the latest at the time of concluding the contract, and which the Seller has accepted;
• have the product description and component disclosure specified in the contract.

 

For the performance to be considered in accordance with the contract – moreover – the Goods that are the subject of the contract must:

• be suitable for those purposes, which are prescribed by law, technical standard or in the absence of a technical standard by the relevant code of conduct for Goods of the same type
• have those quantities, qualities, performance and other characteristics – especially in terms of functionality, compatibility, accessibility, continuity and security – which can be reasonably expected by the Consumer and which are customary for Goods of the same type, taking into account the public – especially in advertising or label – statement by the Seller, its representative or another person participating in the sales chain regarding the specific properties of the Goods
• have the product description and guides – including packaging and storage instructions – required by law and
• must comply with the characteristics and description of the Goods shown or made available as a sample, model or trial version by the business before the conclusion of the contract.

 

The Goods do not need to comply with the above public statement if the Seller proves that:

• they did not know and was not expected to know the public statement;
• the public statement had already been corrected properly by the time of the contract conclusion or
• the public statement could not have influenced the entitled person’s decision to conclude the contract.

 

The inventory information displayed in the Webshop is for information purposes only and refers to the time when the Webshop database was updated. The Service Provider makes every effort to keep this data up-to-date, however, due to the rapid movements of the stock, he cannot guarantee it, and thus some (expiring) products may still be available on the given product page even though they have been sold out in the meantime. If the product to be ordered is not available at the time of placing the order, or it is not possible to purchase the product and fulfill the order within thirty days, the Service Provider reserves the right not to accept the order, in which case no contract will be concluded, of which the Service Provider notifies the User. Any previously made related payments to the User shall be refunded to the User by the Service Provider without delay. If the order concerns several products, and in the case of any of these products it is not possible for the Service Provider to purchase and fulfill it within thirty days, partial fulfillment may only take place after consultation with the User.

 

5.8. Product availability: If the ordered product is not available at the time of the order, or the product marked as “orderable” cannot be obtained within 30 (thirty) days, the Webshop reserves the right not to accept the order of the goods, in this case, no contract will be concluded, of which the Buyer will be notified without delay. Any payments previously made will immediately be refunded to the Buyer. If a contract has been concluded between the parties and the fulfillment of the contract fails because the Service Provider is unable to provide the ordered product to the User, therefore the fulfillment becomes impossible after the conclusion of the contract, the Service Provider shall inform the User without delay. The User may withdraw from the contract and – if the Service Provider is responsible for the impossibility of fulfillment (i.e., cannot prove its lack of responsibility, i.e. that the reason for the impossibility was beyond its control, unforeseeable and unavoidable) and claim damages for breach of contract.

 

6. ORDERING / PURCHASE PROCEDURE

 

6.1. Ordering in the Web Store is only possible for registered Users. Natural and legal persons are eligible to register. After registering, the User logs in to the Web Store, after which he/she can start the purchase, provided that only the registered Customer who accepts the terms and conditions of these GTC and the data protection statement can make a purchase in the Web Store. When making a purchase in the Webshop, the Customer must accept the GTC and the data management contained in the data protection statement. Without this, the Customer can only view the products sold in the Web Store, he / she cannot make a purchase there. Purchases in the Webshop are possible with an order placed electronically in the manner specified in these GTC.

6.2. After the user enters the Web Store, they can start making a purchase. The Service Provider draws the User’s attention to the fact that placing the product to be purchased in the Webshop in the cart (by clicking on the “ADD TO CART” button) and clicking on the “Order” button creates a payment obligation for the User.

 

6.3. User sets the number of product(s) to be purchased.

 

6.4. The user adds the selected products to the cart. The user can view the list of selected products to be purchased by moving the cursor and clicking on the “CART” icon at the top of the page at any time.

6.5. If the User wants to add another product to the cart, he/she can drag the cursor from the cart icon with the mouse and he/she can continue shopping. If the user does not want to buy another product, he/she checks the number of products he/she wants to buy. The user can delete a specific item in the shopping cart by clicking on the red button (which appears next to the product, on the left and contains an “X”). If the User still wants to buy larger quantities, he/she can use the arrows below the quantity to set the desired quantity, then he/she can press the “UPDATE CART” button. If the User accepts the contents of the cart, the User may click on the “GO TO CHECK OUT” button.

 

6.6. If the User has selected the product(s) they wish to purchase, they fill out the form found on the Web Store’s shopping interface with the appropriate data, and then, under the “Payment method” menu, they can choose from the payment methods. Once they have made their selection, they can finalise their order and purchase the products they have selected and placed in the basket by clicking the “ORDER” button in accordance with their choice. Before submitting the order, the User selects the delivery address, then the method of delivery/collection/payment, the types of which are as follows:

 

6.6.1. Payment methods:

By accepting the order and the GTC, the Customer expressly agrees to accept the electronic invoice issued by the Service Provider and to download it from the link sent to the e-mail address given in the order. The electronic invoice is prepared by the qualified service provider Billingo Technologies Zrt. on behalf of the Service Provider (https://www.billingo.hu). Billingo Technologies Zrt. will not pass on the data provided during the preparation of the invoice to third parties, it will be archived and retained for the period specified in the relevant legislation. The electronic invoice issued by the Service Provider is an accounting document issued electronically for tax administration identification, regulated by the Accounting and VAT Acts. The original electronic invoice, as a certified document, proves the existence of obligations and rights related to the payment of taxes, therefore it is necessary to keep the invoices issued electronically in electronic form in accordance with the relevant legislation.

 

The invoice issued by the Service Provider complies with the provisions of Act CXXVII of 2007 on Value Added Tax. the conditions prescribed in Act No. 23/2014 (VI.30.) NGM and other legislation on electronic invoicing.

 

6.6.1.1. Payment on delivery: The Buyer has the option to pay the price of the purchased product(s) to the courier directly when receiving the product, if they choose the “CASH ON DELIVERY” option during the order process. The Service Provider informs the Buyer that in the case of cash on delivery, a cash on delivery fee of +1.990 HUF will be added to the price of the order.

6.6.1.2. Payment using PayPal: User can pay for the payment using an application called PayPal. The Service Provider informs the Customer after clicking on the “GO TO PAYPAL” button, it will be redirected to the PayPal page for the safe completion of the purchase, where the Customer can settle the payment by credit card / to the funds uploaded in their PayPal account. The Service Provider informs the Customer that they can get more information about this payment method by clicking on the following link:

https://www.paypal.com/hu/webapps/mpp/ua/privacy-full .

6.6.1.2. Payment using Barion:

 

6.6.2. Delivery methods:

6.6.2.1. Home delivery via courier service (GLS): In case of delivery by courier service – if the selected product(s) is/are in stock – the User is notified by phone about the time or expected time of delivery. For home delivery via courier service, the webshop may charge a handling fee, about which the User is informed on the website during placing the order. Our company uses GLS courier service (GLS General Logistics Systems Hungary Kft.) for delivering the products purchased by the User. The cost of this service is:

– 1,490 HUF,

Delivery is free for purchases of 30,000 HUF or more in total value.

You can find more information by clicking the following link: 

https://gls-group.eu/HU/hu/cimzetteknek-nyujtott-szolgaltatasok

 

6.6.2.2. Home delivery through courier service (MPL, to comply with Government Decree 335/2012. (XII. 4.)): In case the selected product(s) are in stock, the User is notified by phone about the date or expected date of delivery with courier service. With this method of delivery, the webshop may charge a handling fee, which will be communicated on the website at when placing the order. Our company uses MPL courier service (Magyar Posta Zrt.) for delivering the products purchased by the User. The cost of this service is:

– For delivery at home: 1,990 HUF/gross per item up to 10 kg

– For delivery at home: 2,990 HUF/gross per item from 10 kg to 20 kg

– For delivery at home: 5,990 HUF/gross per item from 20 kg to 40 kg

– Delivery is free for purchases of 30,000 HUF or more in total value.

6.6.2.3. Personal Pickup: The ordered products can also be picked up in person at 4032 Debrecen, Antall József Street 15. between 8:00 and 15:00.

 

6.6.3. In the user’s own interest, in order to facilitate subsequent proof, it is advisable to check the integrity of the package at the time of delivery, the number of product (s) in case of personal receipt, and to sign the receipt. In the case of damaged packaging, it is advisable to record the defect (s) on the spot. It is also advisable to check the integrity of the product (s) upon receipt, and in the event of a quantity shortage or damaged product (s), it is advisable to record the defect or defect (s) on the spot. The User (s) may accept the product (s) in undamaged packaging at their own risk. In order to accept the complaint about quantity or injury without any worries, it is advisable to make a video recording of the opening of the package, in which it is clear that the package was unopened at the beginning of the recording and the recording records the entire contents of the package uncut.

 

6.6.4. If the package containing the product (s) fails to be received during delivery, the supplier will leave a notice to that effect and will attempt to re-ship the package no more than once. Delivery takes place between 8 AM and 5 PM on working days. The Buyer is obliged to provide a delivery address where it is available during the delivery interval.

 

6.6.5. If there is an error or defect in the products or prices in the Webshop, the Service Provider reserves the right to make a correction before the conclusion of the contract. In this case, we will inform the customer of the new data immediately after recognizing or modifying the error. Then the User may confirm the order once more or it is possible for either party to withdraw from the contract.

 

6.7. The final amount to be paid includes all costs based on the order summary and confirmation letter. The invoice (and, if included with the product, the warranty card) is included in the package. The user is obliged to inspect the package in front of the courier upon delivery, and in case of any damage to the products or packaging, he/she can request the recording of a report, and in case of damage, he(she is not obliged to accept the package. The packages will be delivered on working days between 8 AM and 5 PM.

 

6.8. After entering the data, the User can send his/her order by clicking on the “PLACE ORDER” button, but before that the user can check the entered data again, send a comment about the order or send us another e-mail request.

 

6.9. By placing an order, the user acknowledges that his payment obligation arises.

 

6.10. Correcting data entry errors: Before completing the ordering process, the user can always return to the previous phase (using the browser’s back button), where he/she can correct the entered data. In detail: during the order it is possible to view or change the contents of the cart, if the cart does not contain the quantity to be ordered, the user can enter the number of the quantity to be ordered in the quantity field, then press the “UPDATE CART” button. If the User wishes to delete the products in the cart, he / she clicks on the “X” “delete” button. During the order, the User continuously has the possibility to correct / delete the entered data.

 

The Service Provider draws the Customer’s attention to the fact that it is his/her responsibility to ensure that the data provided by him/her is entered accurately, since the product is invoiced or delivered on the basis of the data provided by the Customer. The Service Provider is entitled to pass on to the Customer the damage and costs resulting from the incorrect data entry of the Customer, inaccurate data (e.g. the cost of unsuccessful home delivery due to incorrect address, additional costs due to ordering the wrong quantity of products, etc.). The Service Provider excludes its liability due to the performance problem arising from inaccurate data entry.

 

6.11. The formation of the contract: The user will receive a confirmation e-mail after the order has been sent. If this confirmation is not received by the User within the expected time limit, depending on the nature of the service, but no later than within 48 hours from placing the order, the User is released from the obligation to make an offer or a contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for the confirmation if the confirmation does not arrive on time because the User provided an incorrect e-mail address during registration or is unable to receive a message due to the saturation of the storage space belonging to the Customer’s account. All of this can result in a lack of delivery of the confirmation and prevent the conclusion of the contract.

6.12. The user acknowledges that the confirmation discussed in the previous point is only an automatic confirmation, it does not create the contract. This confirmation e-mail only informs the User that the order has been received by the Service Provider.

 

6.13. The contract is created when the Service Provider notifies the User in another e-mail after the automatic confirmation mentioned in the previous point about the details of the order and its expected fulfillment.

 

7. ORDER PROCESSING AND EXECUTION

 

7.1. Orders are processed during business hours. It is also possible to place the order outside the dates indicated as the processing of the order, if it takes place after the working hours, it will be processed the day after. In all cases, the Service Provider’s customer service will confirm electronically when they can fulfill the order.

7.2. General delivery deadline, within 5 working days from confirmation.

7.3. Based on the contract of sale, the Service Provider is obliged to transfer the ownership of the thing, the User is obliged to pay the purchase price and take over the thing.

7.4. If the seller is a business and the buyer is a consumer, and the seller agrees to deliver the thing to the buyer, the risk of damage passes to the buyer when the buyer or a third party designated by him/her takes possession of the thing. The risk of damage passes to the buyer upon delivery to the carrier if the carrier has been entrusted by the buyer, provided that the carrier was not recommended by the seller.

7.5. If the seller is a business and the buyer is a consumer, unless otherwise agreed by the parties, the seller (according to these GTC: Service Provider) is obliged to make the thing available to the buyer (User) without delay, but no later than within 30 (thirty) days.

7.6. In the event of a delay by the Service Provider, the User is entitled to set an additional deadline. If the seller fails to perform within the additional period, the buyer is entitled to withdraw from the contract, in addition to the possibility of claiming a breach of contract.

7.7. The User is entitled to withdraw from the contract without setting an additional deadline if

1. a) the Service Provider has refused to fulfill the contract; or

(b) the contract should have been fulfilled at the agreed time and not otherwise, as agreed by the parties or because of the identifiable purpose of the service.

7.8. If either party refuses to fulfill the contract without a valid reason, at the choice of the other party, the legal consequences of the delay or the impossibility of the service shall apply.

7.9. In case of delay because of the Service Provider the User exercises the right of withdrawal – after the expiry of the additional deadline or without setting an additional deadline-, the Civil Code. 6: 154. § (3), and in the case of refusal to perform, the Civil Code 6: 180. § (2) applicable and the User may also file a claim for damages due to breach of contract.

7.10. If the Service Provider fails to fulfill its obligations under the contract because the product specified in the contract is not available, the Service Provider is obliged to inform the User and to refund the amount paid by the User immediately, but no later than within 30 (thirty) days. Fulfillment of this obligation does not release the Service Provider from other consequences of its breach of contract.

7.11. The Service Provider draws the attention of the Users to the fact that if the User does not take over the ordered product(s) that have been delivered in accordance with the contract (regardless of the method of payment), this constitutes a breach of contract, precisely falling into delay as per Section 6:156 (1) of the Civil Code. The fee for unsuccessful delivery can thus be claimed as compensation, and the Service Provider is legitimately entitled to claim the reimbursement of the return shipping costs incurred due to the refusal or failure to accept the package from the customer.

7.12. This means that based on the rules of agency without specific order, if the Consumer does not indicate their intention to withdraw (and does not make a statement that they wish to receive the ordered product(s)) – the Service Provider will also enforce the usual storage cost related to the product(s) and the shipping cost (if applicable, the cash-on-delivery fee) (back-and-forth) against the Users. In this case, the buyer commits a breach of contract. Refusal or failure to accept the package does not constitute withdrawal from purchasing. Since they did not receive the ordered product, they did not fulfil their contractual obligation (i.e., they did not accept the performance). In such cases, the Service Provider is entitled to terminate the contract and may claim the amount of the delivery fee as compensation. If the buyer paid in advance, the product’s value should be refunded to the buyer deducting the shipping fee.

7.13. Furthermore, the Service Provider draws the Users’ attention to the fact that if the buyer does not accept the package, the Service Provider is entitled to refuse the next order. Also, the Service Provider has the right to request a pre-payment from the buyer for their next order referring to a previous failed purchase.

7.14. The Service Provider informs the Users that in order to enforce its legal rights arising in such a situation, it will seek the assistance of its legal counsel, therefore the User will also be responsible for the payment of other (legal) costs (including the fees of payment order procedures) arising from the breach of contract.

 

8. SALES ABROAD

8.1. Seller does not discriminate between buyers within the territory of Hungary and outside the territory of the European Union by using the Website. Unless otherwise provided in these GTC, the Seller shall ensure the delivery / receipt of the ordered products in the territory of the European Union.

8.2. The provisions of these GTC also apply to purchases outside Hungary, according to the provisions of the relevant regulation, a consumer who is a citizen of a Member State or resident in a Member State or an undertaking established in a Member State and purchases or uses goods or services in the European Union solely for end use. A consumer is a natural person who is acting for purposes which are outside his/her trade, business, craft or profession.

8.3. The language of communication and purchase is primarily Hungarian, the Seller is not obliged to communicate with the Buyer in the language of the buyer’s Member State.

8.4. Seller shall not be obliged to comply with, or to inform Buyer of, non-contractual requirements, such as labeling or industry-specific requirements, relating to the Product in question under the national law of the Buyer’s Member State.

8.5. Unless otherwise provided by the Seller, the Service Provider applies the Hungarian VAT to all Products.

8.6. According to these GTC, the Buyer may exercise its legal enforcement options.

8.7. If an electronic payment solution is used, the payment will be made in the currency specified by the Seller, Seller may withhold the delivery of the Product until the Seller is convinced that the price of the Product and the delivery fee have been successfully and fully paid using the electronic payment solution (including in the case where the Buyer transfers the purchase price (delivery fee) and due to the conversion, as well as bank commissions and costs, the Seller does not receive the full amount of the purchase price). If the price of the Product has not been fully paid, the Seller may ask the Buyer to supplement the purchase price.

8.8. In order to deliver the Product, the Seller also provides the non-Hungarian customers with the transfer options available to Hungarian customers.

8.9. If the Buyer can request the delivery of the Product to the territory of Hungary or to the territory of any other European Union Member State according to the GTC, the non-Hungarian buyer may also request this by any of the delivery methods indicated in the GTC.

8.10. If the Buyer can choose to receive the Product in person at the Seller according to the GTC, the non-Hungarian buyer can also use this.

8.11. Otherwise, the Buyer may request that the delivery of the Product abroad to be arranged at his/her own expense. Hungarian customers are not entitled to this right.

8.12. After the payment of the delivery fee, the Seller fulfills the order, if the Buyer does not pay the delivery fee to the Seller or does not solve his/her own delivery by the pre-agreed date, the Seller terminates the contract and refunds the prepaid purchase price to the Buyer.

 

9. RIGHT OF WITHDRAWAL

 

9.1. Directive 2011/83 / EU of the European Parliament and of the Council and Regulation 45/2014. (II.26.) on the detailed rules for consumer-business contracts of the Government, the Consumer may withdraw from the contract without giving reasons and return the ordered product within 14 days from the receipt of the ordered product.

 

In the absence of this information, the Consumer is entitled to exercise the right of withdrawal up to 1 year. If the Service Provider provides the information after the expiry of 14 days from the date of receipt of the product or the conclusion of the contract, but within 12 months, the withdrawal period is 14 days from the communication of this information.

9.2. The Service Provider draws attention that the provisions of this point apply only to Buyers who qualify as consumers. Based on point 3 of section 8:1 (1) of the Civil Code, only natural persons acting outside the scope of their profession, independent occupation or business activity shall be deemed as consumers, thus legal entities cannot exercise the right of withdrawal without justification!

9.3. The consumer may also exercise the right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.

9.4. If the consumer has made an offer to conclude the contract, the consumer has the right to withdraw the offer before concluding the contract, which removes the obligation to make an offer covering the conclusion of the contract.

9.5. The cost of returning the product must be borne by the consumer, the business has not borne this cost.

9.6. In case of exercising the right of withdrawal, the User shall not incur any costs other than the cost of returning the product, however, the Service Provider may demand compensation for material damage resulting from improper use or use in excess of what is strictly necessary for testing. However, if a contract for the provision of a service is concluded between the User and the Service Provider, and the User exercises his/her right of termination after the commencement of fulfillment, he shall reimburse the reasonable costs of the Service Provider during the settlement.

9.7. The user can only be held liable for the depreciation of the goods if it results from use in excess of that required to determine the nature, characteristics and functioning of the goods. If the above is proved, the Service Provider may demand compensation for the depreciation included in this section.

9.8. The right of withdrawal does not apply to the Consumer in the case of a non-prefabricated product which has been manufactured on the consumer’s instructions or at his/her express request, or in the case of a product which is clearly tailored to the consumer.

9.9. The consumer may also not exercise his right of withdrawal:

 

1. in the case of a contract for the provision of a service, after performance of the service as a whole, where the business has commenced performance with the consumer’s express prior consent and the consumer has acknowledged that he loses his right of termination after performance of the service as a whole;
2. in respect of a product or service the price or fee of which cannot be influenced by the financial market undertaking, is subject to possible fluctuations during the period open for the exercise of the right of withdrawal;
3. in respect of a perishable or short-lived product;
4. in the case of a sealed product which, for reasons of health or hygiene, cannot be returned after opening after delivery;
5. in respect of a product which, by its nature, is inseparably mixed with another product after transfer;
6. in the case of an alcoholic beverage the actual value of which depends on market fluctuations beyond the control of the undertaking and the price of which was agreed by the parties when the contract of sale was concluded, but which is not performed until the thirtieth day after its conclusion;
7. in the case of a business contract where the business visits the consumer at the express request of the consumer to carry out urgent repair or maintenance work;
8. with regard to the sale and purchase of sealed audio or video recordings and copies of computer software, if the consumer has opened the packaging after delivery;
9. for newspapers, periodicals and periodicals, other than subscription contracts;
10. in the case of contracts awarded by public auction;
11. in the case of a contract for the provision of accommodation, transport, car rental, catering or leisure services, with the exception of a residential service, if a performance date or time limit specified in the contract has been set;
12. in the case of digital content provided on non-tangible media, where the business has commenced performance with the consumer’s express prior consent and the consumer has stated at the same time that he loses his right of withdrawal after the commencement of performance.

9.10. In accordance with the above legislation, the Service Provider shall immediately, but no later than within 14 (fourteen) days of becoming aware of the withdrawal, refund the amount paid for the purchased product to the User, including the cost of delivery of the product (except for additional costs incurred if the User has chosen a mode of transport different from the cheapest standard mode of transport offered by the Service Provider – In this case, the Service Provider is obliged to refund up to the indicated general transport rates).

9.11. During the refund, the Service Provider shall use the same payment method as in the original transaction, unless the User consents to use another payment method; no additional costs will be incurred by the User as a result of the application of this refund method. In this context, the Service Provider declares that it considers the User’s express consent if the User designates a bank account number provided by the User with a financial institution as a method of repaying the amount paid for the purchased product. The Service Provider shall not be liable for any delay due to the bank account number or postal address provided incorrectly and / or inaccurately by the Consumer.

9.12. The Consumer is obliged to return the goods to the Service Provider without undue delay, but no later than 14 days from the date of sending the notice of withdrawal to the Service Provider.

9.13. In case of a written withdrawal of the consumer, it is sufficient to send a statement of withdrawal within 14 days.

9.14. The consumer complies with the deadline if he/she returns or hands over the product (s) to the Service Provider before the end of the 14-day period. Return shall be deemed to have been completed within the time limit if the consumer sends the product before the time limit expires.

9.15. The refund may be withheld by the Service Provider until the goods(s) have been returned or the Consumer has provided proof that they have been returned: the earlier of these two dates shall be taken into account. We are unable to accept cash on delivery or postage.

9.16. If the User wishes to exercise his/her right of withdrawal, he/she may indicate this in writing (even with the help of the form in Annex 1 of these GTC) or by telephone at one of the Service Provider’s contact details – in the “SERVICE PROVIDER INFORMATION” section of these GTC. You can return the ordered product to the Service Provider by post or courier service.

The Buyer, who qualifies as a consumer, shall bear the burden of proving that he/she has exercised his/her right of withdrawal in accordance with the provisions specified in clause 9 and the relevant legal provisions. If the Customer who qualifies as a consumer does not send a statement of withdrawal within the specified deadline, which can be proved beyond any doubt, this shall be deemed that the Customer who qualifies as a consumer has not fulfilled the conditions for exercising the right of withdrawal, therefore his/her contract will not be terminated. In the case of a written withdrawal, it shall be deemed to have been validated on time if the Customer, who qualifies as a consumer, sends a statement to this effect to the Service Provider during the withdrawal period (even on the 14th calendar day).

In the case of communication by post, the Service Provider shall take into account the date of posting, and in the case of communication by e-mail or fax, the date of arrival of the e-mail or fax shall be taken into account for the calculation of the deadline. The Buyer, who qualifies as a consumer, must send the letter containing the statement of withdrawal by registered mail in order to be able to prove the date of dispatch in a credible manner.

The Buyer, who qualifies as a consumer, exercises his/her right of withdrawal within the deadline if he/she sends the statement of withdrawal to the Service Provider before the end of the withdrawal period as described above. The Service Provider is obliged to confirm the consumer’s withdrawal statement on its electronic data carrier upon its receipt.

9.17. The government decree of 45/2014. (II.26.) with the detailed rules of contracts between a consumer is available here.

9.18. Directive 2011/83 / EU of the European Parliament and of the Council is available here.

9.19. You can also contact the Service Provider with other complaints of the User at the contact details in the “SERVICE PROVIDER INFORMATION” section of these GTC.

9.20. In order to exercise its right of withdrawal, the User may also use the sample statement of withdrawal in Annex 1 to these GTC, which must have the minimum data content specified in Annex 1 in accordance with the law.

10. LIMITATION OF LIABILITY

10.1. Purchasing on the Service Provider’s website presupposes the User’s knowledge and acceptance of the possibilities and limitations of the Internet, especially regarding technical performances and possible errors.

10.2. The Service Provider applies the following in these GTC regarding the damages caused by the breach of contract. The Civil Code. 6: 142. § [Liability for Damages Caused by Breach of Contract], “A person causing damage to the other party by breaching the contract shall be required to compensate for it. He shall be exempted from liability if he proves that the breach of contract was caused by a circumstance that was outside of his control and was not foreseeable at the time of concluding the contract, and he could not be expected to have avoided that circumstance or averted the damage.” Under the Civil Code 6: 143 § [Amount of damages] “(1) Damage incurred in the subject of the service shall be compensated for by means of

damages. (2) Other damage to the assets of the obligee and the loss of profit that occurred as a consequence of the breach of contract shall be compensated for to the extent the oblige proves that the damage, as a possible consequence of the breach of contract, was foreseeable at the time of concluding the contract. (3) In the event of intentional breach of contract, the entire amount of damage arising on the part of the obligee shall be compensated for.”

10.3. The User is fully and unlimitedly liable for damages arising from the provision of other person’s personal data or its publication on the Service Provider’s website. In such a case, the operator shall provide all assistance to the competent authorities in order to establish the identity of the infringer.

10.4. The User is obliged to comply with the applicable laws and to refrain from any activity that is illegal or that violates the interests of other Users during use. Within this, the User is obliged in particular:

– respect the privacy, personal rights and legitimate interests of others;

– refrain from collecting information about other people without authorization, use the obtained information without authorization;

– refrain from committing a crime or an offense;

– respect intellectual property rights, in particular rules on the protection of literary, scientific and artistic works, inventions, designs, utility models, trademarks protected by copyright.

10.5. All Users are obliged to refrain from any activity that prevents the proper use of the Website. Within this, the User is obliged in particular:

– refrain from sending unsolicited mail (“spam”) or chain letters (“hoax”);

– refrain from any communication that may prevent or disturb others in the proper use of the Website;

– refrain from making inappropriate, repetitive, otherwise disturbing statements in public communication.

10.6. All Users are obliged to refrain from any activity that violates the interests of the service provider. In particular, the user must:

– refrain from disturbing or obstructing the operation of the Website;

– to refrain from activities aimed at obtaining and using the business secrets of the Service Provider and the information kept secret by it;

– refrain from any communication that contains false information about the service;

– refrain from any activity that endangers the IT security of the Website;

– refrain from any activity aimed at promoting one’s own or another person’s product or service.

10.7. Whose rights or reasonable interests are violated by the User’s activities – in particular a person who has suffered a violation of his / her personal rights, a victim of a crime or infringement, and the owner of intellectual property rights – may request the Service Provider to remove the objectionable content and to take the necessary measures against the User. The applicant must duly prove his/her entitlement. If the right is proven, the right holder may request that the Service Provider block the infringing content for the purpose of conducting a later procedure. In this case, the claimant must prove the commencement of the proceedings within 60 days. The Service Provider shall make the blocked content, as well as the related data stored by the Service Provider, available to the acting body in accordance with the legal regulations applicable to the given body and procedure.

10.8. The Service Provider does not take responsibility for damages arising from procedures or handling that deviate from the included product description.

 

11. WARRANTY

11.1. In the case of a warranty, the Service Provider is obliged to stand for faulty performance under the conditions set out in the legal statement or law that generates the warranty during the period of the warranty. The warranty does not affect the User’s rights arising from law (such as, for example, rights concerning guarantee for product features), and rights arising from the warranty entitle the User independently of warranty entitlements. The Service Provider is exempt from the warranty obligation if it proves that the cause of the defect occurred after the performance.

 

In this regard, the Service Provider informs its Customers that it sells exclusively products on the Website that are not included in the list of new durable consumer goods listed in Annex 1 of Government Decree No. 151/2003 (IX. 22.), so the scope of this law does not extend to the products sold by the Service Provider, therefore it does not have to bear the compulsory warranty obligation prescribed by law, and consequently, it does not have to issue a warranty certificate with the data content prescribed by the relevant laws.

 

12. LIABILITY FOR MATERIAL DEFECTS 

 

12.1. The Service Provider is liable for material defects. The User’s warranty claim for supplies expires within 2 (two) years from the date of fulfillment, the warranty claim of other Users – who do not qualify as consumers – expires within one year from the date of fulfillment. If the subject of the contract with the User is a used thing, the limitation period is one year. The User may assert his/her warranty rights as an objection to a claim arising from the same contract even if the warranty claim has expired.

12.2. The limitation period does not include the part of the repair time during which the right holder is unable to use the thing as intended.

12.3. For the part of the thing affected by the replacement or repair, the expiration of the supply warranty claim begins again. This rule shall also apply if a new error occurs as a result of the correction.

12.4. The rightholder may assert his/her warranty rights as an objection to a claim arising from the same contract even if the warranty claim is time-barred.

12.5. The Service Provider performs incorrectly if the service does not meet the quality requirements established in the contract or legislation at the time of performance.

12.6. The Service Provider is released from its warranty obligations if the User was aware of the error at the time of concluding the contract or should have been aware of the error at the time of concluding the contract.

12.7. Based on the supply warranty claim, according to the User’s choice:

12.7.1. may require repair or replacement unless

1. a) it is impossible to fulfill the chosen warranty right,
2. b) or it would result in a disproportionate additional cost to the Service Provider – compared to the fulfillment of another supply warranty claim, taking into account the value of the service in faultless condition, the seriousness of the breach of contract, the damage caused to the right holder by fulfilling the supply warranty right;

12.7.2. or demand a proportionate delivery of the consideration, correct the defect at the Service Provider’s expense or have it repaired by another, or withdraw from the contract, except for the insignificant defect, if the Service Provider has not undertaken the repair or replacement within the time limit corresponding to the repair or replacement obligation, unable to meet the interests of the User, the User’s interest in repair or replacement has ceased.

12.8. The User may transfer from one chosen warranty right to another. He is obliged to pay the cost caused by the changeover to the Service Provider, unless the Service Provider has given a reason for the transfer or the transfer was otherwise justified.

12.9. The User is obliged to notify the Service Provider of the error without delay after the discovery of the error. In the case of a user, an error reported within 2 (two) months from the discovery of the error shall be deemed to have been reported without delay. The User is responsible for the damage resulting from the delay of the communication. After the expiration of the 2 (two) year limitation period from the performance of the contract, the User may no longer exercise his or her warranty rights.

12.10. The costs related to the fulfillment of the warranty obligation shall be borne by the Service Provider. However, if the failure of the thing may have contributed to the User’s failure to perform the maintenance obligation, the User shall bear the costs incurred in fulfilling the warranty obligation if he had knowledge of the maintenance or if the Service Provider complied with its information obligation.

12.11. The consumer can assert his right to a supply of supplies if he can prove the conclusion of the contract. Within 6 (six) months from the performance, there are no other conditions for the enforcement of the supply warranty claim other than the notification of the error, if the User proves that the product or service was provided by the Service Provider. However, after 6 (six) months from the performance, the User is obliged to prove that the defect he / she recognized was already present at the time of performance. If the Service Provider disputes the fact of concluding the contract, the User’s attention should be drawn to his / her complaints possibilities.

 

13. PRODUCT WARRANTY

13.1. The provisions of this section apply only to consumer contracts.

13.2. In the event of a defect in the product sold to the User by the Service Provider, the User may demand from the manufacturer (the manufacturer and distributor of the product is a manufacturer) to repair the defect or, – if repairing within a reasonable time, without damaging the Consumer’s interests is not possible – to replace the product. The manufacturer has a product warranty for 2 (two) years from the date of placing the given product on the market. The expiry of this period will result in the loss of rights.

13.3. A product is defective if it does not meet the quality requirements in force at the time the product was placed on the market by the manufacturer or if it does not have the characteristics specified by the manufacturer.

13.4. The manufacturer is released from the product warranty obligation if he proves that:

• the product was not manufactured or marketed in the course of his business or self-employment;
• at the time the product was placed on the market, the defect was not detectable in the light of scientific and technical knowledge; or
• the defect of the product was caused by the application of legislation or a mandatory official regulation.

It is sufficient for the manufacturer (distributor) to prove a reason for the exemption.

14. PROCEDURA IN CASDE OF WARRANTY CLAIM

14.1. In a contract between a consumer and a business, the agreement of the parties may not derogate from the provisions of the Regulation to the detriment of the consumer.

14.2. It is the consumer’s responsibility to prove the conclusion of the contract (by invoice or even just a receipt).

14.3. The costs related to the fulfillment of the warranty obligation shall be borne by the Service Provider (Civil Code 6:166. §).

14.4. If the failure of the thing may have contributed to the maintenance obligation of the right holder, the costs incurred in fulfilling the warranty obligation shall be borne by the right holder in proportion to his contribution if he had knowledge of the maintenance of the thing or if the obligor fulfilled his information obligation.

14.5. The Service Provider is obliged to keep a record of the consumer’s warranty or guarantee claim notified to him.

14.6. A copy of the report shall be made available to the consumer without delay and in a verifiable manner.

14.7. If the Service Provider is unable to declare the fulfillment of the consumer’s warranty or guarantee claim at the time of its notification, it must notify the consumer of its position within five working days in a verifiable manner, including the reason for the rejection and the possibility to turn to the conciliation board.

14.8. The Service Provider is obliged to keep the report for three years from the date of its collection and to present it at the request of the audit authority.

14.9. The Service Provider shall endeavor to carry out the repair or replacement within a maximum of fifteen days.

14.10. The Service Provider draws the User’s attention to the fact that due to the same error, he / she cannot enforce a warranty claim and a product warranty claim simultaneously, in parallel with each other. However, if your product warranty claim is successfully enforced, you can assert your warranty claim against the manufacturer for the replaced product or repaired part.

14.11. The warranty claim shall be deemed to have been validated in due time due to any defect in the delivered item that caused the indicated defect.

14.12. If the right holder asserts his warranty claim in respect of the separable part of the thing from the point of view of the indicated defect, the warranty claim shall not be deemed valid for the other parts of the thing.

15. COPYRIGHT

15.1. Based on the Act LXXVI of 1999 on Copyright 1. § (1) (hereinafter: Szjt.), the webpage is considered an author’s work, which means that very part of it is protected by copyright. Based on the Szjt. 16. § (1), it is prohibited to use graphic and software solutions, computer programs that can be found on the website without permission, or to use any application with which the website or any part thereof may be modified. Any material may be taken over from the website and its database, even with the written consent of the rights holder, only with reference to the website and an indication of the source. The right holder: Sándor Pongor, sole proprietor.

15.2. The Service Provider reserves all rights to all elements of its service, in particular the domain name of blacklabfootball.com, its subdomains, subpages and Internet advertising space. Furthermore, the Service Provider reserves the right to have the graphic elements and graphics appearing on the products as its own intellectual products, the ownership of which it reserves.

15.3. All activities aimed at listing, organizing, archiving, hacking and decrypting the source code of the Service Provider’s database are prohibited. It is forbidden to modify, copy, place new data or overwrite existing data in the Service Provider’s database by bypassing the interface or search engines provided by the Service Provider without a separate agreement or using the service provided for this purpose.

15.4. The User is obliged to respect all rights of the Service Provider relating to its intellectual property and may not assert any claims under any legal title with regard to intellectual property. The User acknowledges that in case of unauthorised use without a usage license, the Service Provider is entitled to a penalty. The amount of the penalty is gross 60,000 HUF per image and gross 20,000 HUF per word. In case of copyright infringement, the Service Provider uses notarial fact certification, the amount of which is also borne by the infringing user.

15.5. In this General Terms & Conditions, “intellectual property” shall mean any work that the Service Provider is entitled to and can be protected by (industrial or copyright) law, regardless of its data carrier and whether legal protection actually exists on those.

15.6. Unauthorized use: Unauthorized use of intellectual property is strictly prohibited and will result in immediate legal action (e.g., immediate contract termination, lawsuit for damages, filing a complaint in case of a criminal offence). Using without a license or beyond the license automatically constitutes unauthorized use of the Service Provider’s intellectual property (e.g., copying, modifying, reworking, extracting, reproducing, sharing, distributing, transmitting to a third party or the public, utilization – or attempts of these; creating a new product/service with the use of intellectual property, developing, extending an existing product/service, and utilizing such product/service; other misuse).

15.7. Reference: Respecting the Service Provider’s intellectual property, the buyer is entitled to refer to or recommend, promote the service/product used and already fulfilled as a reference, for which the Buyer is not entitled to compensation. In private, on social media platforms or in public communication with others, the buyer must clearly distinguish themselves from the Service Provider.

 

16. MISCELLANEOUS PROVISIONS

16.1. The Service Provider is entitled to use a contributor to fulfill its obligations. He is fully liable for his unlawful conduct, as if he had committed the unlawful conduct himself.

16.2. Certain provisions and annexes of the Contract and the GTC, regardless of where they have been placed or communicated, shall be judged and applied by the contracting parties as part of the agreement of the contracting parties and in accordance with their actual content.

16.3. If any part of these GTC becomes invalid, illegal or unenforceable, it shall not affect the validity, legality and enforceability of the remaining parts.

16.4. If the Service Provider does not exercise its right under these GTC, the failure to exercise the right shall not be considered a waiver of the given right. Waiver of any right is only valid if expressly stated in writing. The fact that the Service Provider does not strictly adhere to any of the essential conditions or stipulations of these GTC does not mean that it waives its right to adhere to the strict observance of the given condition or stipulation at a later date.

16.5. The Service Provider is entitled to amend the information, promotions, offers and discounts related to the provision of different types of services at any time and unilaterally, in accordance with the unilateral amendment of the GTC, provided that such amendments may not affect the content of the already concluded Contracts.

16.6. The Service Provider reserves the right to change these GTC due to the harmonization of the legal background and other internal regulations to be amended in the meantime.

16.7. The GTC and its amendments shall enter into force upon publication.

16.8. Under the Agreement and the GTC, the Parties are obliged to act in the course of their activities, keeping in mind the rights and interests of the other party, without hindering the operation of the other party, and to do everything possible to settle all disputes arising in connection with the Agreement amicably.

17. METHOD OF COMPLAINT HANDLING, CONSUMER RIGHTS AND ENFORCEMENT

17.1. The goal of the Service Provider is to fulfill all orders in the appropriate quality, with the complete satisfaction of the customer. If the Buyer still has a complaint regarding the contract or its performance, he may submit his complaint to the above e-mail address or by letter but may also submit it orally. The address, telephone number and electronic mail address that can be used to report and contact complaints are the same as the customer service contact details provided by the Service Provider in these GTC.

17.2. The consumer may communicate orally or in writing to the trader a complaint concerning the conduct, activity, or omission of the trader or of a person acting in the interest of the trader in connection with the distribution or sale of the goods to consumers. It does not qualify as a complaint if the User requests information or a resolution in connection with the operation and activities of the Service Provider’s website.

The company must investigate the oral complaint immediately and remedy it if necessary. If the consumer does not agree with the handling of the complaint or it is not possible to investigate the complaint immediately, the business shall immediately take minutes of the complaint and its position and provide a copy to the consumer on the spot in the event of an oral complaint. In the case of an oral complaint made by telephone or other electronic communications service, it shall be sent to the consumer at the latest at the same time as the substantive response, in accordance with the requirements for replying to a written complaint. In other respects, you are required to proceed with the written complaint as follows. Unless otherwise provided by a directly applicable act of the European Union, the undertaking shall respond to the written complaint in writing within 30 days of its receipt and take action to communicate it. A shorter deadline may be established by law, a longer deadline by law. The undertaking must give reasons for its position rejecting the complaint. An oral complaint communicated by telephone or electronic communication service must be provided by the company with a unique identification number and communicated to the Customer.

The record of the complaint must include the following:

1. the name and address of the consumer,
2. the place, time and manner of submitting the complaint,
3. a detailed description of the consumer’s complaint, a list of documents and other evidence presented by the consumer,
4. a statement by the business of its position on the consumer’s complaint, where it is possible to investigate the complaint immediately,
5. the signature of the person who took the minutes and, except for an oral complaint made by telephone or other electronic means, by the consumer,
6. place and time of recording of the minutes,
7. in the case of an oral complaint communicated by telephone or other electronic communications service, the unique identification number of the complaint.

The company must keep a record of the complaint and a copy of the reply for 5 years and present it to the inspection authorities on request.

If the complaint is rejected, the business must inform the consumer in writing which authority or conciliation board may initiate the complaint with its complaint. The information shall also include the registered office, telephone and internet contact details and mailing address of the competent authority or of the conciliation board of the consumer’s place of residence or stay. The information should also include whether the business has recourse to a conciliation panel procedure to resolve a consumer dispute.

If any consumer dispute between the Seller and the consumer is not settled during the negotiations, the following enforcement options are open to the consumer:

17.3. Complaints to the consumer protection authorities: If the Service Provider has not handled the User’s complaint or quality complaint or did not comply with the law, or if it detects a violation of the consumer’s consumer rights, he is entitled to file a complaint with the competent consumer protection authority. After examining the complaint, the authority decides on the conduct of the consumer protection procedure. Depending on the nature of the application, the first-level consumer protection authority tasks are performed by the district offices competent according to the consumer’s place of residence or the district offices according to the county seat.

The consumer protection authority imposes a fine if:

1. a) the business has repeatedly violated the same legal provision – if the violation was committed at a branch office, at the same branch office – within six months following the expiry of the deadline set for the fulfillment of the obligation prescribed to the business in the consumer protection authority’s final decision establishing the violation,
2. b) the infringement affects a wide range of consumers,
3. c) the enterprise violates its obligation to cooperate in the conciliation board procedure as defined in paragraph (11) of Section 29 of the Consumer Protection Act, or
4. d) the enterprise violates its obligation to provide information in the conciliation board procedure as defined in paragraph (5a) of Section 36 of the Consumer Protection Act.

In the cases specified in the previous paragraph, there is no room for applying a warning as an administrative sanction.

The list and contact details of the district offices responsible for the place of residence are available here. In some cases (including certain violations affecting online stores), the proceedings are conducted by the county offices of the county seats, the contact details of which are available here.

 

Pécs Disctrict Office of Baranya County Government Office Address: 7621 Pécs, Kossuth square 1-3. Telephone: 06-72/795-693; 06-72/795-624 Fax: 06-72/795-700 E-mail: pecs.jaras@baranya.gov.hu	Kecskemét Disctrict Office of Bács-Kiskun County Government Office Address: 6000 Kecskemét, Széchenyi boulevard. 12. Telephone: 06-76/795-829 Fax: 06-76/998-625 E-mail: kecskemet@bacs.gov.hu
Békéscsaba Disctrict Office of Békés County Government Office Address: 5600 Békéscsaba, Szabadság square 11-17. Telephone: 06-66/528-320 Fax: 06-66/528-321 E-mail: bekescsaba.jaras@bekes.gov.hu	Miskolc Disctrict Office of Borsod-Abaúj-Zemplén County Government Office Address: 3525 Miskolc, Petőfi Sándor street 23. Telephone: 06-46/795-600, 06-46/795-655 Fax: 06-46/795-701, 06-46/512-001 E-mail: jaras.miskolc@borsod.gov.hu
V. disctrict Disctrict Office of Budapest Főváros Government Office Address: 1051 Budapest, József nádor square 10. Telephone: 06-1/795-9652 Fax: 06-1/237-4867 E-mail: titkarsag@05kh.bfkh.gov.hu	Szeged Disctrict Office of Csongrád County Government Office Address: 6722 Szeged, Rákóczi square 1. Telephone: 06-62/680-000 E-mail: vezeto.szeged@csongrad.gov.hu
Székesfehérvár Disctrict Office of Fejér County Government Office Address: 8000 Székesfehérvár, Honvéd street 8. Telephone: 06-22/795-751 Fax: 06-22/795-814 E-mail: hivatal.szekesfehervar@fejer.gov.hu	Győr Disctrict Office of Győr-Moson-Sopron County Government Office Address: 9023 Győr, Szabolcska M. street 1/A. Telephone: 06-96/795-043 Fax: 06-96/795-045 E-mail: hivatal.gyor@gyor.gov.hu
Debrecen Disctrict Office of Hajdú-Bihar County Government Office Address: 4024 Debrecen, Szent Anna street 42-48. Telephone: 06-52/516-140 Fax: 06-52/516-141 E-mail: debrecen.jh@hajdu.gov.hu	Eger Disctrict Office of Heves County Government Office Address: 3300 Eger, Szarvas square 1. Telephone: 06-36/482-900 Fax: 06-36/482-905 E-mail: titkarsag.eger@heves.gov.hu
Szolnok Disctrict Office of Jász-Nagykun-Szolnok County Government Office Address: 5000 Szolnok, Ady Endre street 9. Telephone: 06-56/795-666 Fax: 06-56/795-694 E-mail: szolnok.jarasihivatal@jasz.gov.hu	Tatabánya Disctrict Office of Komárom-Esztergom County Government Office Address: 2800 Tatabánya, Bárdos László street 2. Telephone: 06-34/795-659 Fax: 06-34/795-655 E-mail: hivatal.tatabanya@komarom.gov.hu
Salgótarján Disctrict Office of Nógrád County Government Office Address: 3100 Salgótarján, Múzeum square 1. Telephone: 06-32/795-160 Fax: 06-32/795-170 E-mail: jaras.salgotarjan@nograd.gov.hu	Érd Disctrict Office of Pest County Government Office Address: 2030 Érd, Budai stret 7/b. Telephone: 06-23/504-181, 182 Fax: 06-23/504-120, 178 E-mail: jarasihivatal.erd@pest.gov.hu
Kaposvár Disctrict Office of Somogy County Government Office  Address: 7400 Kaposvár, Kossuth square 1. Telephone: 06-82/795-137 Fax: 06-82/795-138 E-mail: hivatal@kaposvar.gov.hu	Nyíregyháza Disctrict Officeof Szabolcs-Szatmár-Bereg Megyi Government Office Address: 4400 Nyíregyháza, Kossuth square 1. Telephone: 06-42/795-110 Fax: 06-42/795-109 E-mail: nyiregyhaza@szabolcs.gov.hu
Szekszárd Disctrict Office of Tolna County Government Office Address: 7100 Szekszárd, Bezerédj street 10. Telephone: 06-74/795-603 E-mail: titkarsag.szekszard@tolna.gov.hu	Szombathely Disctrict Office of Vas County Government Office Address: 9700 Szombathely, Hollán Ernő street 1. Telephone: 06-94/501-800, 06-94/795-700 Fax: 06-94/501-803 E-mail: jaras.szombathely@vas.gov.hu
Veszprém Disctrict Office of Veszprém County Government Office Address: 8200 Veszprém, Mindszenty József street 3-5. Telephone: 06-88/550-507, 508 Fax: 06-88/550-819 E-mail: veszprem.jaras@veszprem.gov.hu	Zalaegerszeg Disctrict Office of Zala County Government Office Address: 8900 Zalaegerszeg, Kazinczy square 4. Telephone: 06-92/550-300 Fax: 06-92/550-301 E-mail: zalaegerszeg@zala.gov.hu

17.4. The User can make a consumer complaint against the Service Provider. If the User’s consumer complaint is rejected by the Service Provider, the User can also turn to the conciliation board competent for his/her place of residence or stay. The condition for initiating the procedure of the conciliation board is that the consumer must directly attempt to settle the disputed matter with the concerned business. Based on the consumer’s request, the conciliation board specified by the consumer is competent for the procedure instead of the competent body. The Service Provider declares that it has not made a general submission statement according to paragraph (1) of Section 36/C of the Consumer Protection Act.

17.4.1. The Service Provider is obliged to participate and cooperate in the conciliation procedure based on the relevant legislation. Within this framework, the Service Provider is obliged to send a written response to the invitation of the conciliation board (this action must be carried out within 8 days from the delivery of the invitation with the content specified in the law), and the obligation to appear before the conciliation board is also recorded as an obligation (ensuring the participation of a person authorized to reach an agreement at the “hearing”). Enterprises have a duty to cooperate in the conciliation board procedure, and within this framework, they are obliged to send their response to the conciliation board within the deadline and with the content specified in paragraph (8). Except for the application of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC, the enterprise’s representative empowered to reach an agreement must ensure participation. The enterprise’s representative who is empowered to reach an agreement must participate online in online hearings. If the consumer requests a personal hearing, the enterprise’s representative who is empowered to reach an agreement must participate at least online in the hearing. The conciliation board will notify the consumer protection authority competent according to the seat of the conciliation board about an enterprise that violates its obligation to cooperate and the information obligation as defined in paragraph (5a) of Section 36. In case of the conciliation board competent in the territory of Pest County, the consumer protection authority having competence in the territory of Pest County should be notified. In the case of online hearing, the identity of the person to be heard is determined by the president of the presiding council. The verification of the identity of the person to be heard through online hearing takes place

1. a) based on the data provided by them for the verification of their identity and residential address and
2. b) by presenting an official identification card suitable for verifying their identity.

At the beginning of the hearing, the president of the presiding council informs the person being heard that the hearing takes place online.

If the Service Provider’s registered office or place of business is not registered in the county according to the chamber operating the territorially competent conciliation board, the Service Provider’s obligation to cooperate extends to offering the possibility of written agreement according to the consumer’s claim.

17.4.2. In case of a breach of the above obligation to cooperate, the consumer protection authority has jurisdiction, under which mandatory imposition of a fine shall be applied in case of the Service Provider’s unlawful behaviour due to the legislative change, there is no possibility to waive the fine. In addition to the Consumer Protection Act, the relevant provision of the Act on Small and Medium Enterprises has also been amended, thus the imposition of a fine cannot be omitted for small and medium enterprises either.

17.4.3. The conciliation board is responsible for the out-of-court settlement of consumer disputes. The task of the conciliation board is to try to establish an agreement between the parties for the purpose of resolving the consumer dispute, and, in case of its failure, to make a decision in the matter to ensure the simple, fast, efficient, and cost-saving enforcement of consumer rights. The conciliation board provides advice on the rights and obligations of the consumer upon request from the consumer or the enterprise.

17.4.4. Upon request from the consumer, the conciliation board provides a personal hearing for consumers once a week as necessary in cities with county rights located in its jurisdiction.

17.4.5. The conciliation board procedure is initiated upon the consumer’s request. The request must be submitted in writing to the chairman of the conciliation board: the requirement of written form can be met by letter, telegraph, teletype, or fax, and by any other means that allows the addressee to store the data addressed to them for a period appropriate for the purpose of the data, and to display the stored data in unchanged form and content. The request must include:

1. the consumer’s name, place of residence, or stay,
2. the name, headquarters, or affected site of the business involved in the consumer dispute,
3. if the consumer requests the designation of a conciliation board instead of the competent board,
4. a brief description of the consumer’s position, the facts supporting it, and their evidence,
5. the consumer’s statement that the consumer has attempted to settle the disputed case directly with the affected business,
6. the consumer’s declaration that the procedure of another conciliation board has not been initiated, no mediation procedure has been initiated, and no lawsuit or payment order has been filed,
7. the motion for the board’s decision,
8. the signature of the consumer.

The application must be accompanied by the document or its copy (extract) on which the consumer refers to as evidence, in particular the written statement of the enterprise rejecting the complaint, failing this, the other written evidence available to the consumer about the required attempt at reconciliation.

If the consumer acts through a representative, the application must be accompanied by the power of attorney.

17.4.6. In the absence of an agreement, the council shall, on the merits of the case,

1. a) make a decision containing an obligation if
2. aa) the request is well-founded, and the enterprise – in its general submission statement according to Section 36/C, recorded at the conciliation board or the chamber or communicated in its commercial communication, acknowledged the decision of the conciliation board as binding on it at the beginning of the procedure or at the latest by the time of making the decision, or
3. ab) the enterprise did not make a submission statement, but the request is well-founded and the claim the consumer wanted to enforce – neither in the request nor at the time of making the decision containing the obligation – does not exceed two hundred thousand forints, or
4. b) makes a recommendation, if the request is well-founded, however, the enterprise declared at the beginning of the procedure that it does not recognize the decision of the council as an obligation, or if the enterprise did not make any statement at all about recognizing the decision of the council.

The decision containing an obligation, or the recommendation, must cover all the motions submitted in the request and the reasons serving as the basis for the decision. The decision containing an obligation must provide for the amount of procedural costs incurred in the operation of the conciliation board and its payment. In the case of a decision containing an obligation, the enterprise against which the council decided the case bears the cost of the procedure. In case of rejection of the consumer’s request, the parties bear their own costs.

Beyond what is stated in paragraph (3), the enterprise may also request the annulment of the recommendation or decision containing an obligation from the court competent according to the seat of the conciliation board within fifteen days of the delivery of the recommendation or decision containing an obligation if the content of the recommendation or decision containing an obligation does not comply with the laws.

Within fifteen days of the delivery of the decision or the recommendation, and any other decision made by the conciliation board, the party may request the council to correct any name change, name spelling, number or calculation error, or other similar misprint that appears in the decision or the recommendation, and any other decision made by the conciliation board, or to interpret regarding a specified part of the decision containing an obligation or the recommendation. The council may correct the error specified in paragraph (1) within thirty days of the announcement of the decision or the recommendation, and within thirty days of the communication of any other decision made by the conciliation board even in the absence of an application. If the council determines that a decision not adjudicated by the court violates a law, it shall amend or withdraw its decision once at most within one year from its communication. The decision cannot be amended or withdrawn if it would violate an acquired or exercised right in good faith.

The consumer is obliged to notify the conciliation board of any failure to implement the agreement approved by the decision and the decision containing an obligation or to follow the recommendations contained in the recommendation within fifteen days following the expiry of the deadline specified in the decision or recommendation. The enterprise notifies the conciliation board of the execution of the agreement approved by the decision and the obligation containing decision or the fulfillment of the recommendations contained in the recommendation within fifteen days following the expiry of the deadline specified in the decision or the recommendation.

17.4.7. A list of conciliation boards is available here. Contact details of each territorially competent Conciliation Board:

 

Baranya County Conciliation Board Address: 7625 Pécs, Majorossy I. street 36. Telephone: 06-72-507-154;  Mobile: 06-20-283-3422 Fax: 06-72-507-152 E-mail: kerelem@baranyabekeltetes.hu; info@baranyabekeltetes.hu  Website: www.baranyabekeltetes.hu	Bács-Kiskun County Conciliation Board Address: 6000 Kecskemét, Árpád boulevard 4. Telephone:06-76-501-525; 06-76-501-532 Mobile: 06-70-7028-403 Fax: 06-76-501-538 E-mail: bekeltetes@bacsbekeltetes.hu Website:  www.bacsbekeltetes.hu
Békés County Conciliation Board Address: 5600 Békéscsaba, Penza ltp. 5. Telephone: 06-66-324-976 Fax: 06-66-324-976	Borsod-Abaúj-Zemplén County Conciliation Board  Address: 3525 Miskolc, Szentpáli street 1. Telephone:06-46-501-091; 06-46-501-870 Fax: 06-46-501-099 E-mail: bekeltetes@bokik.hu Website: www.bekeltetes.borsodCounty.hu
Conciliation Board operating next to Budapest Chamber of Commerce and Industry  Address: 1016 Budapest, Krisztina boulevard 99. III. floor 310. Telephone: 06-1-488-2131 Fax: 06-1-488-2186 E-mail: bekelteto.testulet@bkik.hu	Csongrád County Conciliation Board Address: 6721 Szeged, Párizsi boulevard 8-12. Telephone: 06-62-554-250/118 Fax: 06-62-426-149 E-mail: bekelteto.testulet@csmkik.hu Website: www.bekeltetes-csongrad.hu
Fejér County Conciliation Board Address: 8000 Székesfehérvár, Hosszúséta square 4-6. Telephone:06-22-510-310 Fax: 06-22-510-312 E-mail: bekeltetes@fmkik.hu; fmkik@fmkik.hu	Győr-Moson-Sopron County Conciliation Board  Address: 9021 Győr, Szent István street 10/a. Telephone: 06-96-520-217 Fax: 06-96-520-218 E-mail: bekeltetotestulet@gymskik.hu
Hajdú-Bihar County Conciliation Board Registered office: 4025 Debrecen, Petőfi square 10. Address: 4025 Debrecen, Vörösmarty street 13-15. Telephone: 06-52-500-710; 06-52-500-745 Fax: 06-52-500-720 E-mail: bekelteto@hbkik.hu	Heves County Conciliation Board Address: 3300 Eger, Hadnagy street 6. groundfloor Mailing address: 3300 Eger, Pf.: 140. Telephone: 06-36-416-660/105 ext. Fax: 06-36-323-615 E-mail: bekeltetes@hkik.hu
Jász-Nagykun-Szolnok County Conciliation Board  Address: 5000 Szolnok, Verseghy park 8. III. floor 305-306. Telephone: 06-20-373-2570 E-mail: bekeltetotestulet@jnszmkik.hu	Komárom-Esztergom County Conciliation Board Address: 2800 Tatabánya, Fő square 36. Telephone: 06-34-513-010 Fax: 06-34-316-259 E-mail: bekeltetes@kemkik.hu Website: www.kemkik.hu; kem-bekeltetes.webnode.hu
Nógrád County Conciliation Board Address: 3100 Salgótarján, Alkotmány street 9/A. Telephone: 06-32-520-860 Fax: 06-32-520-862 E-mail: nkik@nkik.hu Website: www.nkik.hu	Pest County Conciliation Board Address: 1119 Budapest, Etele street 59-61. II. floor 240. Mailink Address: 1364 Budapest, Pf.: 81 Telephone: 06-1-269-0703 Fax: 06-1-474-7921 E-mail: pmbekelteto@pmkik.hu Website: http://www.panaszrendezes.hu/homepage/index.php vagy www.pestCountyibekelteto.hu Filing complaint electronically: http://www.panaszrendezes.hu/homepage/index.php/panaszkuldes
Somogy County Conciliation Board Address: 7400 Kaposvár, Anna street 6. Telephone: 06-82-501-000 Fax: 06-82-501-046	Szabolcs-Szatmár-Bereg County Conciliation Board  Address: 4400 Nyíregyháza, Széchenyi street 2. Telephone: 06-42-311-544 Fax: 06-42-311-750 E-mail: bekelteto@szabkam.hu
Tolna County Conciliation Board Address: 7100 Szekszárd, Arany J. street 23-25. Telephone: 06-74-411-661 Mobil: 06-30-6370-047 Fax: 06-74-411-456 E-mail: kamara@tmkik.hu	Vas County Conciliation Board Address: 9700 Szombathely, Honvéd swuare 2. Telephone: 06-94-312-356; 06-94-506-645 Fax: 06-94-316-936 E-mail: pergel.bea@vmkik.hu
Veszprém County Conciliation Board Address: 8200 Veszprém, Radnóti square 1.; P.O.B.: 220 Telephone: 06-88-814-111 Fax: 06-88-412-150 E-mail: info@bekeltetesveszprem.hu Website: www.bekeltetesveszprem.hu	Zala County Conciliation Board Address: 8900 Zalaegerszeg, Petőfi street 24. Telephone: 06-92-550-513 Fax: 06-92-550-525 E-mail: zmbekelteto@zmkik.hu Website: www.bekelteteszala.hu

17.5. Online Dispute Resolution Platform: Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumers and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC (Consumer Online Dispute Resolution Directive) and Council Regulation (hereinafter: the Regulation), the European Commission has established an online dispute resolution platform, which will be available from 15 February 2016 for both consumers and traders in the event of a consumer dispute between those concluding an online sales or service contract.

17.5.1. The scope of the regulation directly extends to a trader established in the EU and involved in online sales or service contracts established in Hungary, if a consumer dispute arises in connection with an online sales or service contract concluded between him and the consumer.

17.5.2. To use the online dispute resolution platform, you must first register with the European Commission. You can access the online dispute resolution platform here after registering in the European Commission’s system.

ODRlink: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN

17.6. If the consumer does not turn to a conciliation board or the procedure is unsuccessful, the consumer has the opportunity to settle the dispute in civil proceedings under Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure. to go to court in accordance with the provisions of the law. The action must be brought by means of an application containing the following information:

• the court seised;
• the names, domiciles and legal status of the parties and their representatives;
• the right to be enforced, by presenting the facts and evidence on which it is based;
• the data from which the jurisdiction and jurisdiction of the court can be determined;
• a firm request for a court decision.

The application must be accompanied by the document or a copy thereof, the content of which is relied on as evidence.

18. DATA PROTECTION, DATA MANAGEMENT INFORMATION

18.1. The goal of the Service Provider is to ensure the protection of the personal data of the Users using the website to the fullest extent possible. The data management information contained in these terms of use is valid only for the Webshop and does not apply to websites operated by third parties, even if these websites are directly accessible from the Webshop.

18.2. The Service Provider’s activities are protected by the protection of the personal rights of its visitors and customers, in accordance with the relevant legal regulations, in particular the Civil Code and Act CXII of 2011 on the right to informational self-determination and on the freedom of information (hereinafter: Infotv.), REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals regarding the processing of personal data and on the free movement of such data, and 95/46 Repealing Regulation (EC) No 45/2001 (General Data Protection Regulation). Please note that the provision of personal data in the Web Store is voluntary, and the User agrees to the data management at the same time as accepting the terms of use. If the User acts on behalf of another person, it is his or her responsibility to obtain the consent of the person concerned to disclose his or her details. The declaration of incapacitated and restricted persons is subject to the prior consent of the legal representative, except for data processing related to services that are intended for a mass transaction in everyday life. You can read the detailed rules related to data management in the data management information (LINK) available on the Service Provider’s website https://www.blacklabfootball.com

18.3. Some services of the Web Store place a unique identifier, called a cookie (“cookie”) on your user computer. Cookies serve to facilitate the identification and “authentication” of Users to improve the personalized service and services provided to the User. Users’ personal data is never stored in the cookie. The product recommendation system operating on the website displays an offer belonging to the category according to the pages previously visited by the User. By using the websites, the User accepts that a cookie is placed on his/her computer. Prohibiting the acceptance of cookies by users does not prevent you from using the services of the Web Store. You can read more about cookies in the Service Provider’s cookie policy (LINK) on the website https://www.blacklabfootball.com

 

19. OPERATION OF DIGITAL DATA CONTENT, TECHNICAL PROTECTION MEASURES, COMPATIBILITY WITH HARDWARE AND SOFTWARE

 

19.1. The Service Provider guarantees the 99% availability of the website, on an annual basis. To measure availability, scheduled maintenance lasting up to 1 working day shall not be considered a downtime, provided that the Service Provider has notified the User in advance on the website about its date and expected duration.

19.2. The website works with all types of browser software and operating systems. The website is communicated via HTTP protocol. Communication through the website is not encrypted, except for pages that require personal information, which are equipped with the https protocol. The website is SSL certified.

19.3. The website runs on a server operated by ININET Kft.

 

19.4. The Service Provider reserves the right, in justified cases, to temporarily access the availability of any function for all Users – including network segment, nickname, e-mail address, etc. – suspend or terminate the provision of the function.

 

Annex 1

 

 

Model Statement of Withdrawal / Termination

(fill in and return only in case of intention to withdraw from the contract)

Addressee: Sándor Pongor, sole proprietor

Address: 4028 Debrecen, Damjanich utca 42 / A.,

e-mail: info@blacklab.com

 

I, the undersigned, declare that I exercise my right of withdrawal / termination in respect of the contract for the sale of the following product (s) or the provision of the following service:

 

Date of conclusion of contract / date of receipt:

Order Unique ID:

Name of consumer (s):

Address of consumer (s):

Signature of consumer (s): (paper declaration only)

Date: